INTERNATIONAL DELIVERY
RETURNS & EXCHANGES
If you would like to return or exchange something, it’s no problem as long as the item is in a re-sellable condition with it’s original packaging – just give us a call or contact us. You are responsible for the return postage. If an item is damaged, we will need the item back to determine if it’s fair wear and tear or damaged through dog chewing or misuse.
INTERNATIONAL DELIVERY CHARGES
Country & Estimated Delivery Times
(Delivery in working days – A working day is Monday to Friday, excluding public holidays, but please note that these may vary from country to country)
Delivery charge £4.50 Free delivery for orders over £40
Republic of Ireland – 2 – 3 days
Delivery charge £7.50
Netherlands, Belgium & Luxembourg – 2 – 4 days
France & Germany – 2 – 5 days
Bosnia and Herzegovina, Croatia, Italy, Montenegro, North Macedonia, Serbia & Slovenia – 2 – 6 days
Austria – 3 – 5 days
Czech Republic, Slovakia, Denmark, Switzerland & Norway – 3 – 6 days
Andorra, Gibraltar, Spain, Portugal, Cyprus, Greece & Malta – 3 – 7 days
Sweden, Poland, Hungary, Estonia, Latvia & Lithuania – 4 – 8 days
Finland – 5 – 7 days
Delivery charge £15.00
Qatar, United Arab Emirates, South Korea, Singapore & Malaysia – 3 – 9 days
USA – 5 – 7 days
South Africa & Hong Kong – 5 – 7 days
Philippines – 6 – 10 days
Delivery charge £20.00
Australia – 4 – 10 days
Canada – 5 – 9 days