Customer Reviews
Elise Houston
15:35 17 Apr 24
Great product and fast, seamless delivery. Have a puppy who was pulling on the lead a lot and actually hurting themselves and developing a cough due to pressure from the flat collar. Bought the Handy Halter training lead and it’s instantly stopped him pulling. Great value for money. I had a problem with the lead briefly (my own fault!!) and got an answer to my query within 15 minutes. Cannot fault the customer service or products and will definitely buy from here again and recommend to others.
Marisa Young
15:27 01 Apr 24
I can’t comment on their products, but their customer service is excellent. I placed an order, then realised that it wouldn’t be delivered in time, so asked for it to be cancelled and refunded. This was done quickly and graciously with no quibbles. Thank you!
Maggie Smith
13:43 24 Feb 24
I purchased a pink dashhound collar for my miniature dachshund, beautifully made…….why I gave the review three stars was I would have preferred to have the clips the same colour as the material because being black on a small puppy the collar looks to heavy around her neck…..I am keeping the collar just because I love it and will maybe order more if they change their clips, this is just my personal preference
Hannah Truelove
18:59 14 Nov 23
What a thoroughly lovely and thoughtful company. I couldn't ask for better customer service; Sarah went out of her way to keep me in the loop. The leads are gorgeous and the perfect gift. If you're looking to support a small company who care about their customers, look no further.
Sam Stoyel
19:24 17 Sep 23
Great choice of products. High quality items and fantastic colours. I purchased three sizes of the grape collar and a treat pouch. Great communication when I asked a question. Very pleased I went ahead with the purchase, and highly recommendz
Gill Massey
13:24 22 Dec 21
Totally amazing customer service and products. Dont hesitate to order from this fabulous small company. I ordered 2 very pretty collars for my dog. They were a little on the big side so ordered again for smaller size. Immediately, my phone rang to offer help as I had reordered. I decided to keep my first order to give to my grandpuppy for Christmas. The second order fitted a treat and I love the choice of colours/patterns selected. They are lovely and soft - which is a must as she's short haired - to wear all day. I will certainly order again. SPOT ON - THANK YOU SO MUCH 🥳
Sophie Bloomer
18:14 25 Mar 21
I purchased the 4m puppy training line and asked for the smallest clip possible as previous lines I've tried have been too heavy for our puppy (who's also a small breed) and have had him pinned to the floor. I received exactly what I ordered and I'm super impressed with the quality!
Mike Law
11:30 31 Dec 20
Very impressed with them. Wonderful service. Efficient and helpful and received items very quickly. Cannot fault themBev
Cee Tee
09:23 01 Oct 20
What outstanding service. I'm so happy with the harness and lead that I purchased and it really was very quick to arrive to Australia - 2 weeks! Well done Bows & Whistles!
Ann Forte
09:06 05 Sep 20
This has to be "SIMPLY THE BEST !!" wonderful customer service ,great products . The harness ,collar and lead I ordered are simply perfect. Beautifully made and with attention to each and every detail. I cannot recommend highly enough.........shall certainly be returning to purchase from the extensive and well thought out items offered.Do not hesitate to purchase from this wonderful company and be assured of the best possible customer service ..they really do aim to please! 5 STAR +++++++++++++
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